Mrigya

FAQ

How do I register for an account?

You can browse to checkout page and go to created account section there after you can fill neceesary fields and create your account or you can sign in directly with google.

How do I know that my order is confirmed?

As soon as you place the order, you will receivespan a confirmation msg on My Account Segment & get email with the order number and the estimated time of delivery.

Can I modify my order after placing it?

An order cannot be modified once it has been placed. However, you can contact us via email care@mrigyaskincare.com or contact our customer delight team (WhatsApp: 9834657662) and we will do our best to assist you.

Will I have to bear the shipping charges?

Do you have Cash On Delivery (COD) facility?

Yes, we do have Cash On Delivery facility for all our orders

What are the different ways I can order Mrigya products?

You can order Mrigya products online from various stores including www.mrigyaskincare.com, Amazon, Flipkart, Shopsee, Jiomart and Meesho. In case you want to place a bulk order via email or call, please contact our customer care at email care@mrigyaskincare.com or Mobile: 9834657662 for assistance. If you want to sell mrigya products from your store or website, please contact us at email care@mrigyaskincare.com or Mobile: 9834657662

How much time does it take for the order to be delivered?

Once you place the order, it is shipped within 2 business days (Mostly same day) and you can expect it to be delivered within 4-5 business days. Please note that our standard delivery times are estimates and may vary due to external factors including unexpected weather conditions, remote locations, and natural calamities.

Can the billing address be different from the shipping address?

Yes, the billing and shipping addresses can be different.

Payments

Q. What do I do if I'm having trouble making payments online?

Kindly contact us at email care@mrigyaskincare.com or Mobile:9834657662 for and we will assist you in making the online payment.

Returns

By when can I return a product I haven't used? Do you cater to returns? What if I don't like the product and want to return it? Kindly refer to our shipping & Return Policy

Mrigya Promises

Are you a clean brand?

Yes, and we are proud of it :) We follow Mrigya Promises, a set of values that we deeply believe in. Crafted with love, all Mrigya products are FDA-approved and free from toxins like parabens, sulfates,

Animal Testing

No, we are strictly against animal testing and we have been so since the inception of the brand. We are proud to be cruelty-free & vegan.